Taxi & Uber Accident Claims in Scotland
Quick Answer
Taxi & Uber Accident Claims in Scotland
Taxis and private hire vehicles are a major part of transport in Scottish cities. Whether you use traditional hackney cabs, private hire minicabs, or app-based services like Uber, you are entitled to compensation if you are injured in an accident caused by the driver's negligence.
All licensed taxi and private hire drivers in Scotland must hold appropriate insurance. Uber drivers are also covered by Uber's own insurance policy while carrying passengers or en route to a pickup.
Claims as a Taxi Passenger
As a passenger, you are almost never at fault. You can claim regardless of which driver caused the accident:
- If your taxi driver caused the accident — claim against their insurance
- If another driver caused the accident — claim against that driver's insurance
- If both drivers share fault — claim from both insurers
Uber & Private Hire Accident Claims
Uber operates a hire and reward insurance policy that covers passengers during trips. If your Uber driver causes an accident, you can claim against this policy. The process is similar to a standard taxi claim, though your solicitor may need to deal with Uber's insurer directly.
Other private hire operators — including local firms — carry similar insurance. Your solicitor will identify the correct insurer and handle all communication.
How Much Compensation for a Taxi Accident?
Compensation is calculated the same way as any car accident claim — based on the severity of your injuries and financial losses. Whiplash and soft tissue injuries from taxi accidents typically result in awards of £1,000 to £7,000, while more serious injuries can lead to significantly higher compensation.
What to Do After a Taxi or Uber Accident
- Get the taxi driver's name, badge number, and vehicle registration
- Screenshot your Uber trip details (driver, route, time)
- Exchange details with any other drivers involved
- Take photos of the scene and any damage
- Get witness contact details
- See a doctor as soon as possible
- Contact a personal injury solicitor for free advice
Frequently Asked Questions
Can I claim against Uber if injured in an Uber accident?
Yes. Uber operates a hire and reward insurance policy covering passengers during trips. If your Uber driver caused the accident, you can claim against this policy through your solicitor.
What details should I collect after a taxi accident?
Get the driver's name, badge number, and vehicle registration. If using Uber, screenshot your trip details including the driver's name, route, and time. Exchange details with any other drivers involved.
Does it matter if the taxi was a hackney cab or private hire?
No. Both hackney cabs and private hire vehicles must carry insurance. Your right to claim compensation is the same regardless of the type of taxi or hire vehicle.
Can I claim if another vehicle caused my taxi accident?
Yes. If another driver caused the accident, your claim is against that driver's insurer. As a passenger, you can claim regardless of which driver was at fault.
How much compensation for a taxi accident injury?
Compensation is calculated the same way as any car accident claim. Whiplash and soft tissue injuries typically result in £1,000 to £7,000, while serious injuries can attract significantly higher awards.
Last reviewed: 15 March 2026 by Personal Injury Claims Scotland